Feedback & support
Via the feedback pages of this website (e.g. feedback.kotsch.tech or an individual app page) and directly from within our apps you can send us praise, bug reports or feature requests. All details are voluntary; we only need a name and email address if you want a reply.
What data is processed
Your text, the rating (stars), the type of feedback, any wish you mention, and the target (app, tool or website) and platform.
Name and email address (for follow-up questions only) and a screenshot if you attach one. Screenshots are stored privately and only shown in the admin area. Please make sure they show no sensitive content.
For feedback sent from the app: app version, build, operating system version, device model, language and platform. These help with troubleshooting.
A random installation ID and your IP address are stored only as a SHA-256 hash (no inference to a person, hardware or advertising ID) and are used to detect spam and duplicates. The user agent is stored.
Purpose, legal basis & storage
Handling feedback, fixing bugs, improving the apps and tools, and protecting against abuse.
Art. 6(1)(f) GDPR (improving the products, abuse protection); Art. 6(1)(a) GDPR (consent) for voluntary details such as name, email and screenshot.
Feedback is stored as long as needed for handling and product maintenance and deleted on request. You can reach us at [email protected].
- Zoho Mail (Benachrichtigung an uns über neues Feedback)
No consent-based cookies are required for this function.
Questions about privacy in this area?